FAQs Archive - Page 2 of 2 - Distress Centre Calgary

Do I get a tax receipt for my donation?

DCadmin2023-06-26T17:50:50+00:00

Yes, you can get a tax receipt for your donation. For online donations, you will get a tax receipt in your email shortly after you make the donation. For cheques, direct deposits, or cash donations, please allow us 30-45 days to issue your receipt. For faster processing, please include your email address so we can [...]

Do I get a tax receipt for my donation?DCadmin2023-06-26T17:50:50+00:00

Is there a cost for counselling at Distress Centre?

DCadmin2021-12-28T20:37:35+00:00

No, our counselling services are free of charge.

Is there a cost for counselling at Distress Centre?DCadmin2021-12-28T20:37:35+00:00

If I have a service animal am I able to bring it with me to counselling?

DCadmin2021-12-28T20:37:31+00:00

Yes, service animals are welcome to attend counselling with you. Just let the Intake Coordinator know that you’ll want to bring your service animal with you.

If I have a service animal am I able to bring it with me to counselling?DCadmin2021-12-28T20:37:31+00:00

If I have mobility concerns am I still able to attend counselling at Distress Centre?

DCadmin2021-12-28T20:37:52+00:00

Yes, our offices are accessible on the 5th floor by elevators.

If I have mobility concerns am I still able to attend counselling at Distress Centre?DCadmin2021-12-28T20:37:52+00:00

Where is your office located?

DCadmin2021-12-28T20:37:57+00:00

Our offices are located in downtown Calgary, Alberta, Canada at Suite 500, 999 8th Street SW. Please note that we are not able to provide counselling services outside of the Province of Alberta.

Where is your office located?DCadmin2021-12-28T20:37:57+00:00

Is drop-in counselling available?

DCadmin2021-12-28T20:38:03+00:00

Due to the COVID-19 pandemic, walk-in counselling services are suspended until further notice. If you would like to see a counsellor, please call our crisis line (403-266-4357) or submit an intake form below.

Is drop-in counselling available?DCadmin2021-12-28T20:38:03+00:00

Can I see the same counsellor or is it a different counsellor each time?

DCadmin2021-12-28T06:31:45+00:00

You can see the same counsellor each session.

Can I see the same counsellor or is it a different counsellor each time?DCadmin2021-12-28T06:31:45+00:00

What should I expect after I fill out an intake?

DCadmin2021-12-28T20:38:09+00:00

Our intake coordinator will contact you by phone in 3-4 days to ask you some questions and set up an appointment if our counselling is a good fit for you. You need access to a phone. We cannot communicate with you by email because of the privacy limitations with it.

What should I expect after I fill out an intake?DCadmin2021-12-28T20:38:09+00:00

What kind of counselling is offered at Distress Centre?

DCadmin2021-12-28T20:38:14+00:00

We provide free, general, short-term crisis counselling at Distress Centre. One to six counselling sessions are provided to help support an individual, family or couple coping with a crisis. Please note that we do not provide specialized assessments or treatment for specific mental health/psychiatric disorders.

What kind of counselling is offered at Distress Centre?DCadmin2021-12-28T20:38:14+00:00

24 hour Crisis Line | Text or Phone: 403-266-4357 (HELP)

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