211

Indigenous people in need of support can contact 211 to connect to services

2019-06-20T16:05:58+00:00

June 21st is National Indigenous Peoples Day in Canada, a day to celebrate the heritage, diverse cultures and outstanding achievements of First Nations, Inuit and Métis. At Distress Centre, we know that Indigenous people face unique issues, due to the trauma and colonialism Indigenous people have experienced. Unfortunately, according to the Centre for Suicide Prevention, [...]

Indigenous people in need of support can contact 211 to connect to services2019-06-20T16:05:58+00:00

Distress Centre takes over City of Calgary Information Centre’s database

2023-06-20T23:31:54+00:00

Despite the large number of social services available in Calgary, people who need help often don’t know how to find it. The system of supports is complex and hard to navigate. That’s where 211 comes in. Calgarians who need help can simply dial 211 to speak with an Information & Referral Specialist who [...]

Distress Centre takes over City of Calgary Information Centre’s database2023-06-20T23:31:54+00:00

Why Distress Centre Matters: “I’m trying to call shelters, pack my stuff and tend to my son – it’s all too much.”

2018-12-11T08:02:15+00:00

“211, Marcus speaking. How can I help you?” “I’m trying to get into a women’s shelter,” said a woman named Sofia* on the other end of the phone. “I’ve tried one but it’s full. I have a newborn as well who I need to take with me. I’m just finding this whole thing really overwhelming.” [...]

Why Distress Centre Matters: “I’m trying to call shelters, pack my stuff and tend to my son – it’s all too much.”2018-12-11T08:02:15+00:00

Make the Right Call: Contact 211, not 911, for non-emergency help and information

2018-02-12T08:15:02+00:00

Calgary, February 11, 2018 - 211 Alberta, the number to call to connect to government, community, health and social services, has released its 2017 statistics. The numbers show that 92,165 calls for non-emergency help were answered by 211 across the province and its website received 37,954 visits. February 11th is 211 Day across North America. [...]

Make the Right Call: Contact 211, not 911, for non-emergency help and information2018-02-12T08:15:02+00:00

The holidays can be tough – 211 is here to help

2017-12-07T22:34:56+00:00

The holiday season is a time for Calgarians to do some of the things they love most - spending time with loved ones, revisiting annual traditions and enjoying winter activities. But for many Calgarians, the holidays and the winter season become a time of stress and anxiety. The holidays can cause immense stress on a [...]

The holidays can be tough – 211 is here to help2017-12-07T22:34:56+00:00

211 helps Syrian refugees and new immigrants settle in Calgary

2016-06-20T17:44:26+00:00

Since November 2015, over 27,000 Syrian refugees have arrived in Canada. 1,400 of those refugees have settled in Calgary. Welcoming refugees and newcomers isn’t new for our city. According to the City of Calgary, we welcome an average of 1100 refugees per year from around the world and in 2014 we welcomed over 19,000 immigrants and newcomers to our [...]

211 helps Syrian refugees and new immigrants settle in Calgary2016-06-20T17:44:26+00:00

211 calls up in wake of Fort McMurray wild fires

2016-05-12T17:56:42+00:00

Thousands of Fort McMurray evacuees have made their way to Calgary to escape the devastating fires in the Fort McMurray/Wood Buffalo region. Upon arrival, they have a lot of questions around shelter, food and transportation. How do they get clothing for their kids? Where can they get financial assistance? Our 211 Information & Referral Specialists [...]

211 calls up in wake of Fort McMurray wild fires2016-05-12T17:56:42+00:00

Distress Centre partners with Calgary’s emergency services to promote 211

2015-10-14T17:37:45+00:00

Richard Hinse, Commander of Calgary's 911 Centre discusses the new partnership at a press conference at Calgary Police Service Headquarters on October 14, 2015. Distress Centre has partnered with the Calgary Police Service, Calgary Fire Department and 9-1-1 to promote 211 for citizens in need. 211 is a telephone-based information and referral service that connects [...]

Distress Centre partners with Calgary’s emergency services to promote 2112015-10-14T17:37:45+00:00
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