October 2 Update: Distress Centre’s response to the COVID-19 pandemic Distress Centre continues to support Calgarians by providing 24/7 crisis and 211 phone support, daily chat and ConnecTeen text support. Counselling sessions are being conducted by phone and video. If you need help, please reach out. Up-to-date information is critical during rapidly changing [...]
50 Stories Part 35: Information Please - the launch of 211 Image: 211 staff in 2006. Read - 50 Stories Part 34 Many people who call Distress Centre are looking for information to solve immediate problems. Social issues often require assistance from multiple organizations, who unlike Distress Centre, may not be open 24/7. In [...]
In the sixth month of our COVID-19 response, we continue to support Calgarians by providing 24/7 crisis and 211 phone support, daily chat and ConnecTeen text support. Counselling sessions are being conducted by phone and video. If you need help, please reach out. Since our last update, we experienced an unmanageable increase in contacts from [...]
In Week 25 of our COVID-19 response, we continue to support Calgarians by providing 24/7 crisis and 211 phone support, daily chat and ConnecTeen text support. Counselling sessions are being conducted by phone and video. If you need help, please reach out. We’re proud that we’ve been able to support Calgarians through such a difficult [...]
On March 17, Distress Centre moved from operating entirely on premises to operating entirely remotely for the initial phase of its emergency operations with no disruption to Distress Centre’s services. Distress Centre’s COVID-19 Response Team and all staff and volunteers have demonstrated an exceptionally high-level of commitment and passion for serving people in crisis and [...]
Our office remains closed but all of our services are open and available by phone or online, including our crisis line, online chat, ConnecTeen, 211 and counselling services. If you need help, please reach out. We’re proud that we’ve been able to support Calgarians through such a difficult time. Here is one story of how [...]
Image: Dakota Douglas, Crisis Team Lead, working remotely from home. As the severity of the COVID-19 pandemic became undeniable in March, the Distress Centre leadership team and Board had a decision to make. For the safety and health of our volunteers and staff, we decided to completely close our office on March 17th, 2020. Behind [...]
Our office remains closed but all of our services are still available by phone or online, including our crisis line, online chat, ConnecTeen, 211 and counselling services. We are continuing to put measures in place to ensure that continuous crisis and 211 support is available in the coming weeks and months so that we can [...]
On March 17th, for the safety of our staff and volunteers, we closed our office. Within a week, we mobilized 80 staff to continue 24 hour support to our community remotely from home. Altogether, we mobilized 115 staff to work remotely from home. All of our services are still available by phone or online, including our crisis line, online chat, ConnecTeen, 211 and [...]
Natasha Dharshi began volunteering on the Distress Centre crisis lines in 2014. The experience she gained at Distress Centre and the skills she learned propelled her through every job she would work after Distress Centre, from forensics to homelessness to addictions, and ultimately lead her back to our agency five years later. Natasha moved out [...]
In the spirit of respect, reciprocity and truth, Distress Centre Calgary would like to honour and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honour and celebrate this territory.
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